I don’t have good pressure. What’s the problem?
First, make sure all water is shut off on the customer’s side of the plumbing (i.e. dishwashers, washer/dryer, faucets, etc.) Then, please go to your water meter, lift the lid, and take a look at the little red wheel on the meter face to determine if it is turning. If it is, this would indicate you may have a water leak in your plumbing. If it is not, please contact our office for further assistance.
I have orange water. What’s the problem?
The discoloration is coming from iron deposits breaking loose in the water lines. It is safe to drink but a nuisance especially when laundering clothing. Please notify our office of the problem. If you have just laundered clothes, DO NOT DRY them. We have complimentary rust remover for use on your WHITE clothes.
I need to know the hardness of my water?
Call the office. Give us your location. We should then be able to provide you information.
What is in my water?
We chlorinate our water for your protection. We do not add fluoride but it is naturally-occurring in our water.
Callaway 2 Water District takes very seriously the opportunity and the responsibility to provide our customers with an excellent and stable source of potable drinking water. Each year we issue to our customers a consumer confidence report.