Customer Service

About Callaway2 Water DistrictOur mission is to supply a consistent and affordable, fairly priced supply of high-quality potable water to our entire incorporated area.

To accomplish our mission we:
  1. Implement sound financial management techniques.
  2. Train and promote retention of a high-quality and courteous staff.
  3. Work cooperatively with local, state and federal levels of government.
  4. Strive for a safe and healthy work environment.
  5. Provide leadership in potable water issues.
  6. Plan for and attempt to anticipate future growth.
  7. Operate in an environmentally friendly fashion.
  8. Endeavor to provide continued availabilty of water during power outages.
  9. In all activities, function ethically.
Our office is open Monday - Friday, 8:00a.m. to 4:00 p.m. We have walk-in facilities as well as a drive-thru window and night-drop box for payments.

Holiday Closings:

  • New Year's Day
  • President's Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veteran's Day
  • Thanksgiving
  • Day After Thanksgiving
  • 1/2 day Christmas Eve
  • Christmas Day
  • 1/2 day New Year's Eve